FREQUENTLY ASKED QUESTIONS
How early should we reserve the date?
A: We are sold out most weekends (especially Saturdays). Most of our clients book at least few months in advance. Sunday through Thursday we will generally have availability with short notice.
A: We are sold out most weekends (especially Saturdays). Most of our clients book at least few months in advance. Sunday through Thursday we will generally have availability with short notice.
Is there a deposit required to hold the date?
A: If you are a new client we will require a minimum $100 deposit to reserve a booth/date. Our repeat clients will not have to make a deposit and our corporate / business clients can have their bookings confirmed with a PO (purchase order).
A: If you are a new client we will require a minimum $100 deposit to reserve a booth/date. Our repeat clients will not have to make a deposit and our corporate / business clients can have their bookings confirmed with a PO (purchase order).
When is the balance due?
A: Balance is due on the day of the event.
A: Balance is due on the day of the event.
If my venue changes, will I incur additional costs?
A: None unless the new location is outside our service area. We cover a 20-mile radius from downtown Bolingbrook il. If so, we will still work with you but there may be a small travel fee to cover the cost.
A: None unless the new location is outside our service area. We cover a 20-mile radius from downtown Bolingbrook il. If so, we will still work with you but there may be a small travel fee to cover the cost.
What if I don’t know the start and end times when I reserve the booth?
A: No problem. We understand you may not know the exact start and end times when you reserve a photo booth vendor months in advance. We do not double book our booths. Once you reserve a booth it’s yours for the day.
A: No problem. We understand you may not know the exact start and end times when you reserve a photo booth vendor months in advance. We do not double book our booths. Once you reserve a booth it’s yours for the day.
Can we extend the time on the day of the event?
A: Sure no problem. Most clients won’t know how much fun a properly run photo booth can be until they notice there’s still a long line at our contract end time. In most cases we will stay a little extra to make sure your guests are happy. If you need us to stay longer we can do that for additional / per hour charge to cover staff and material costs.
A: Sure no problem. Most clients won’t know how much fun a properly run photo booth can be until they notice there’s still a long line at our contract end time. In most cases we will stay a little extra to make sure your guests are happy. If you need us to stay longer we can do that for additional / per hour charge to cover staff and material costs.
Do you charge for set up/breakdown time and is that included in fee?
A: NO – you do not pay for travel or set up / break down. We normally arrive 1 hour before the event start time to setup and test. We do not charge for this time. If you need us to setup earlier than 1 hr. we do have a “downtime” option for that situation.
A: NO – you do not pay for travel or set up / break down. We normally arrive 1 hour before the event start time to setup and test. We do not charge for this time. If you need us to setup earlier than 1 hr. we do have a “downtime” option for that situation.
Are we limited to the amount of times we can go in the booth or is there a limit on the amount of photos we can have?
A: No limit – you can have as many photos within the time of the contract.
A: No limit – you can have as many photos within the time of the contract.
What size are the prints?
Standard prints are 2″ X 6″ high quality photo / glossy format. You do have an option to upgrade to unlimited 4x6 prints (additional cost to cover material)
Standard prints are 2″ X 6″ high quality photo / glossy format. You do have an option to upgrade to unlimited 4x6 prints (additional cost to cover material)
Can we add special message printed on the photo strips and is there a charge?
A: Yes, absolutely and there is no charge. We custom design the photos for each event. We can add custom writing, logos, etc. Anything you wish.
A: Yes, absolutely and there is no charge. We custom design the photos for each event. We can add custom writing, logos, etc. Anything you wish.
How big of an area do you require and how big is the booth?
A: The booth measures 8 feet high by 7 feet by 7 feet – the area we require is about 10X10.
The Open air booth measures 6x4 feet - the area require is about 8x8.
A: The booth measures 8 feet high by 7 feet by 7 feet – the area we require is about 10X10.
The Open air booth measures 6x4 feet - the area require is about 8x8.
Do you set up outside and is there any charges or anything I should know about?
A: Our “enclosed booths” are designed for indoor. Our “open air” configuration can be utilized outdoors as long as it’s under a covered area or in a tent.
We do not set up a photo booth in the open air outside due to weather / rain concerns. Please call us for more information.
A: Our “enclosed booths” are designed for indoor. Our “open air” configuration can be utilized outdoors as long as it’s under a covered area or in a tent.
We do not set up a photo booth in the open air outside due to weather / rain concerns. Please call us for more information.
Are photo booth attendants important part of your package?
A:Excellent question. We believe the staff on site with the booth is as important as the booth itself to have a successful event. Photo booth is entertainment as much as memorable. In order to make sure your guests will have an enjoyable and memorable experience we must make sure we have engaging, outgoing and professional staff.
A:Excellent question. We believe the staff on site with the booth is as important as the booth itself to have a successful event. Photo booth is entertainment as much as memorable. In order to make sure your guests will have an enjoyable and memorable experience we must make sure we have engaging, outgoing and professional staff.
How long does it take to set up the booth?
We allow up to 1 hour – depends on the location or stairs, or load in criteria and if we have to go up an elevator of many floors but do not worry we are always set up on time and would check this information out before the date with the venue. Generally we only need about 30 minutes to set up but we like having a few minutes extra to make sure we are 100% ready by start time.
We allow up to 1 hour – depends on the location or stairs, or load in criteria and if we have to go up an elevator of many floors but do not worry we are always set up on time and would check this information out before the date with the venue. Generally we only need about 30 minutes to set up but we like having a few minutes extra to make sure we are 100% ready by start time.
Do you bring any hats or boa’s or fun things for guests to add to their look when taking a photo?
A: Yes, absolutely. All our packages come with LOTs of fun and glamorous props. We have been asked if our clients can add/bring their own props….yes of course. You are welcome to.
A: Yes, absolutely. All our packages come with LOTs of fun and glamorous props. We have been asked if our clients can add/bring their own props….yes of course. You are welcome to.
Do we get digital copies of the photos?
A: Yes you will. Host will get a USB at the end of the event with a digital copy of all photos taken during the event. We also have additional options for getting the files to you at a later date if needed.
A: Yes you will. Host will get a USB at the end of the event with a digital copy of all photos taken during the event. We also have additional options for getting the files to you at a later date if needed.
How about guest being able to email pictures or upload them to Facebook from the event?
A: Yes, definitely. You and your guest will be able to upload pictures to Facebook, Instagram, Tweeter or Email pictures immediately after photos are taken.
A: Yes, definitely. You and your guest will be able to upload pictures to Facebook, Instagram, Tweeter or Email pictures immediately after photos are taken.
What if we have more questions?
A: Please don’t hesitate to contact us anytime, we are happy to answer any questions you may have. We look forward to working with you.
A: Please don’t hesitate to contact us anytime, we are happy to answer any questions you may have. We look forward to working with you.